Wednesday, July 22, 2009

60 day notice to cancel, invoice mailed 35 days before

How bad does a company need a customer if they require 60 days written notice of cancellation and mail an invoice 35 days before the contract renews? You pay for the service once a year. If you are going to cancel the service, does it seem reasonable to get proper notice?

It says in the contract that 60 days written notice is required for cancellation or the service automatically renews, do you put that on the invoice? Or are you worried that people would cancel? No notice of cancellation requirements on invoice. No notice of automatic renewal on invoice.

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