Before taking the time to put all of this info online, I offered what I thought was a fair proposal that addressed the different desires of each side.
Of course one could make the point that the contract states 60 days written notice, be an adult and pay up. Fair point.
One can also see that the "renewal" process was far from transparent for customers, if not down right voiding the contract.
So my proposal was to pay for the services received to date, pro-rated. Hell, I would have even paid for all of July.
The reply back to this proposal was..."The bottom line is that we are going to honor the contract, as it was agreed upon, by you at the time of the installation."
So payment in full for the year of 2009 is their request.
Well my request is full cancellation of the contract as of January 1, 2009. No payments due, relationship terminated.
If this is how you treat customers...ugh.
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