When is 35 days not 35 days? Thanksgiving Holiday anyone?

After bringing up the point to Lloyd Security that the invoice was sent on November 26th and our contract says that we need to give notice on November 2nd, they now say that new contracts have a 30 day cancellation period. Great, were the new contracts sent for review, doubt it.

So you got 35 days to give 30 days written notice, stop your whining, live up to the contract you say. Interesting, but checking last years calendar, Thanksgiving was on November 27th, sorry no mail.

Most people are on Holiday on Friday the 28th. My guess is Lloyd's office was not open for business. Giving Lloyd the benefit of the doubt on mailing, the invoice went out on the 26th arrived on a Holiday weekend either the 28th or 29th. So a customer may have opened it on the Holiday weekend. To meet the legal requirement of the contract the written notice would need to be in their office on Tuesday, December 2nd. So write your cancellation notice and get it in the mail on December 1st or you get another year of service whether you want it or not.

This is the normal procedure!?